October 21 - VIA Rail Canada announces the gradual return to service in Western Canada by providing intercity transportation exclusively between Winnipeg and Vancouver as of Friday, December 11, 2020.

 

After a very thorough evaluation of its health and safety protocols, including physical distancing measures, enhanced air ventilation systems, and improved measures for passenger access and the protection of its employees, one weekly round-trip will thus be offered on this portion of the Canadian route.

 

VIA Rail deploys a strict protocol of sanitary measures on board its trains, in its stations, maintenance centres and call centres to deal with the pandemic and minimize the spread of COVID-19. VIA Rail teams continue to apply the latest health and safety guidelines and are evaluating VIA Rail’s overall service offering in the context of the pandemic. Thus, in the event of major changes related to the health crisis, VIA Rail will revise its service offering in line with the latest developments.

 

VIA Rail remains committed to a full recovery of its long-distance service for Western Canada, the Canadian, providing service between Toronto-Vancouver, and will continue to work closely with public health authorities as well as the federal and provincial governments to ensure this occurs as quickly as possible.

 

Flexibility for Passengers

All passengers with reservations affected by this progressive resumption of service will be contacted and reimbursed automatically. To facilitate cancellations and refunds, VIA Rail extended their cancellation policy to include all travel through December 31, 2020, to allow passengers to cancel their upcoming reservations autonomously online at any time prior to departure and receive a full refund in addition to not incurring any service charges, regardless of when the ticket was purchased.

 

Reminder

Wearing a mask is required at all times in stations and on board VIA Rail trains. For the health and safety of all passengers and employees, passengers who do not wear a mask during their trip will be required to disembark the train or will be refused entry upon boarding.

 

Passengers will be denied boarding VIA Rail trains if they are experiencing symptoms similar to a cold or flu (fever, cough, difficulty breathing) or if they have been denied boarding for travel in the last 14 days due to medical reasons related to COVID-19. For more information, please visit media.viarail.ca

 

 

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