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Inclusive Collection, part of World of Hyatt
The hotel chain is undergoing several renovations at multiple resorts in Mexico

The Inclusive Collection, part of World of Hyatt, is undergoing several renovations at multiple resorts in Mexico.

At Secrets Aura Cozumel, renovations to the pool area are currently underway and are expected to be completed on November 30, 2023. Until then, the entire pool area, including 26 Junior Suites with a swimup pool view, 42 Junior Suites with a pool view as well as the Manatees swimup bar, will be unavailable to guests. The resort’s lazy river pool will remain open for guests, as well as the Preferred Club pool for Preferred Club guests.

The Bordeaux restaurant will also be unavailable from the end of September through the completion of the renovation. Throughout its closure, Bordeaux’s menu will be offered at Windows restaurant, alternating with Windows’ traditional menu. 

Guests who have booked room categories impacted by the renovations will be upgraded to an Ocean View room category in a different section, while all other guests will be assigned o rooms where work is not taking place. Questions can be directed to Rita Morales, Director of Sales for Secrets Aura Cozumel at rmorales@secretsresorts.com.

The Inclusive Collection has also provided an update to the previously announced enhancements at Dreams Sapphire Resort & Spa, located 15 minutes from the Cancun airport. Work has now begun in the World Café and El Patio restaurants, with an expected completion date of November 20, 2023. Throughout this time, both restaurants will be relocated to either Vista del Mar, the Theater or the Ballroom, depending on occupancy, with minimal impact on guests. Questions can be directed to Cintia Sotomayor, Director of Sales for Dreams Sapphire Resort & Spa at csotomayor@dreamsresorts.com.

Lastly, at Sunscape Dorado Pacifico Ixtapa, a refresh of The Starlight Lounge is currently underway, which will include a new design, colour scheme and furniture. The expected completion date is November 14, 2023. Construction will not be visible to guests and additional services on property are not expected to be impacted in any way. Any questions can be directed to Carlos Vasquez, Director of Sales for Sunscape Dorado Pacifico Ixtapa at cvasquez@sunscaperesorts.com.


Source: Travelweek

Sep 11, 2023

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